Secure Transactions: We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other digital payment options. All transactions are encrypted with the latest security technology to ensure your personal and payment information is kept confidential.
Currency: All prices and transactions are conducted in Canadian dollars (CAD).
Sales Tax: Applicable sales tax will be calculated and added to your order based on your shipping address.
Domestic Shipping: We offer free standard shipping on all orders within Canada. Orders are typically processed within 1-2 business days, with delivery times ranging from 3-7 business days depending on your location.
International Shipping: International shipping rates and delivery times vary by destination. Please note, international orders may be subject to additional duties and taxes, which are the responsibility of the recipient.
Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Satisfaction Guarantee: If you are not completely satisfied with your purchase experience, you may return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition and packaging.
Return Process: To initiate a return, please contact our customer service team at info@prestigeperfumestore.com for instructions. Please note, return shipping costs are the responsibility of the customer, unless the return is due to a defective product or error on our part.
Authenticity: We guarantee the authenticity of every product we sell. Our perfumes are sourced directly from the brands or authorized distributors, ensuring you receive genuine, high-quality fragrances.
Storage and Care: To preserve the quality of your perfume, we recommend storing it in a cool, dry place away from direct sunlight. This helps maintain the integrity of the fragrance over time.
Safety Information: We advise customers to review the product’s ingredients listed on our website to avoid potential allergic reactions. In case of any adverse reaction, discontinue use immediately and consult a healthcare professional.
